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(Reprinted from Commercial Carrier Journal,
            Sept. 1999 by permission)

        Hazmat incident management:
     What you need to do right now

    Your driver calls frantically. There's been an accident,
    and your vehicle is bleeding hazardous material. Only a
    well-practiced emergency response plan can minimized
    damage and liability.

    By Norm Norville
    Senior Associate Editor

    According to U.S. Department of Transportaton statistics, there were
    15,220 hazardous materials incidents in 1998. These incidents range
    from minor spills to major releases involving loss of life. How well are
    you prepared to handle this complex and dangerous issue?
        Hazmat emergency training must not only teach the driver how to
    react to a spill situation (see
    "Containment How-To," CCJ, September ‘98), it also must instruct
    the fleet manager on how to work with on-site officials who may be
    hundreds or thousands of miles away. From the outset, how you
    react to a hazmat spill situation will set the tone for the whole process.
        An emergency response plan should identify only one person
    (possibly yourself) as the point person to deal with all emergency
    hazmat spill situations. By designating more than one person, you
    increase the risk of confusion, delays and miscommunication at a time
    when immediate response is critical. Because this is a huge responsi-
    bility, you shouldn't designate someone who already has a full work-
    load. Other responsibilities must never interrupt the point person
    during a hazmat incident.
        Certain guidelines may allelviate the stress and strain of a hazardous
    spill emergency. First, know your drivers' capabilities and keep
    records of his or her training. Second, instruct drivers to contact the
    point person as soon as possible after an emergency and provide the
    drivers with the name and phone numbers(s), so there is no confusion.
        Chuck Cavanaugh, vice president of purchasing for Amtralease, an
    association of North American truck leasing and rental companies
    based in Orlando, Fla., says, "A driver doesn't want to be fooling
    around with different phone numbers, trying to find the right one to
    call for help with a spill problem."
        Make sure your drivers carry reliable communication devices such
    as cell phones, so contact can be established at a moment's notice.
    Remember, emotions run high, and you don't want to make your
    drivers rely on finding a pay phone, maneuvering through CB radio
    traffic, or asking officials at the scene for a means to call.
        When the driver calls, get important information such as:
        •  the extent and seriousness of the spill;
        •  any reported injuries;
        •  any immediate health or environmental dangers;
        •  how much of the contaminant has been released;
        •  what spill containment procedures have been deployed, if any;
        •  the names and titles of response officials on the scene.
        Usually, when an incident occurs, an emergency response team
    arrives first on the scene. In most cases, it's the local fire department,
    although some communities have hazmat response teams designated for
    such situations. The response team will assess the situation and imple-
    ment emergency procedures. At this time, you should take your driver
    out of the scenario, and begin your responsibilities as a fleet manager
    and/or hazmat point person.
        When responding to the situation, inform the emergency response
    team that your fleet has a contingency plan that can handle the situation.
    Let the official know your plan and the manner in which you will imple-
    ment it. Remember, you must assure on-site officials that your contin-
    gency plans can be implemented in a way that benefits all affected parties.
        If you have no plan or fail to execute one properly, the local response
    team will take over the situation, and you'll probably get stuck with some
    hefty bills and/or regulatory fines. According to Tom Moses, president
    of  The Spill Center, an environmental claims management company in
    Acton, Mass., "There is a growing concern in the transportation industry
    over local ordinances that authorized reimbursement to emergency
    response agencies. The ordinances are becoming overly broad, and have
    few limits on the type of costs that can be charged.
        That said, get the name, title, and phone number of the on-site emer-
    gency response official. Ask the official for an assessment of the spill, and
    what, if any, emergency procedures will be implemented. Record the
    date, time and content of this communication for reference. Isolate your-
    self from outside distractions, speak clearly and with a level head, and
    listen to recommendations. In addition, have your hazmat registrations/
    permits handy to provide any information pertaining to these documents.
        If you haven't done so, you should obtain information on state and
    local regulations and reporting procedures. Although the Environmental
    Protection Agency (EPA) is the final say on national regulatory laws, state
    and local municipalities can add variances to meet their particular needs.
    For instance, a more densely populated area, such as a big city, may
    have more stringent regulations, and may require different procedures
    because of a potential threat to public safety.

    Contingency Plan
    According to Kelley Coyner, administrator for the Research and Special
    Programs Administration of the U.S. Department of Transportation,
    "Strong safety standards are critical, but alone are not effective if shippers
    and carriers do not know how to comply with them."
        In addition to driver spill containment training, a written contingency plan
    detailing how your company will respond to spill emergencies is the best
    way to ensure you are in compliance with environmental regulations. Also,
    it is just as important to communicate the plan to managers and employees.
    Keep it current, adding or deleting names and phone numbers of emergency
    responders. Consider all fleet activities that have the potential to generate a
    spill, and lay out the most appropriate response option for each activity. A
    one-size-fits-all response generally does not work in every instance.
        Your contingency plan should list cargo, fuel and other truck fluids that
    have the potential to require an emergency response. It should also list the
    phone numbers of the regulatory agencies, as well as cleanup and disposal
    services that may be needed. Because you prepared in advance, you can
    respond immediately by alerting hazardous-materials emergency crews and
    filing reports to appropriate agencies. The Spill Center's Moses emphasizes
    the importance of "immediately contacting governmental authorities and
    property owners, controlling and measuring the spill, and documenting the
    amount of the product released."

    Reporting
    The Department of Transportation (DOT) Code of Federal Regulation
    (CFR) 171.15, states: "The EPA requires a carrier who transports
    hazardous materials to give notice after each incident during the course
    of transportation in which, as a direct result of release of such materials:
      •    a person is killed or injured, requiring hospitalization;
      •    damage exceeds $50,000;
      •    evacuation of the general public lasts one or more hours;
      •    one or more transportation arteries or facilities are shut down for one
            or more hours;
      •    the operational flight pattern or routine of an aircraft is altered;
      •    fire or spillage of suspected radioactive contamination occurs;
      •    fire or spillage of suspected infectious substances occurs;
      •    there has been a release of a marine pollutant exceeding 119 gal for
            liquids, or 882 lb for solids."

    In addition, you must report any continuing danger to life that exists at the
    scene, even though it may not meet the above criteria. Give each notice to
    DOT by telephone at 800-424-8802.
        Also, each carrier must file, within 30 days of the discovery, DOT form
    F5800 (in duplicate), for each incident that occurs during the course of
    transportation (including loading, unloading, and temporary storage). It must
    include a copy of the hazardous waste manifest, an estimate of the quantity
    of the waste removed from the scene, the name and address of the facility
    to which it was taken, and the manner of disposition. The form must be sent
    to the Information Systems Manager, DHM-63, Research and Special Pro-
    grams Administration, Department of Transportation, Washington DC
    20590-0001. The carrier must retain a copy at the principal place of bus-
    iness for a period of two years.
        It is important to remember that reporting responsibility and liability remain
    with the spill generator, regardless of fault. Fleet managers also should under-
    stand state and local reporting procedures, which may vary.
        If you have a documented contingency plan in place, and you execute it
    properly, you may minimize the effects of a potentially volatile situation. It's all
    about awareness, training, and the ability of the fleet manager to deal with
    problems professionally and decisively.

    www.ccjmagazine.com




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