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(Reprinted from Fleet Owner, 10/99)

        EDITOR'S PAGE / Tom Moore

    Don't get burned

        Scrutinize haz-mat bills carefully so you only pay
        what's necessary

    Fire departments that handle hazardous-materials spills are getting
    more aggressive in their demands for reimbursement from spill
    generators. That's the word from Tom Moses, an environmental
    attorney and president of the Spill Center, an environmental claims
    management company based in Acton, Mass.
        "Transporters involved in spills are being charged for everything
    from the cleaning, maintenance, and replacement of gear to the salaries
    and benefits of emergency responders," says Moses. "Regulations
    authorizing reimbursement vary from one jurisdiction to the next,
    which muddies the waters for transporters."
        One thing is clear, however. Every invoice should be scrutinized
    and every authorizing statute questioned to avoid paying more than
    the law requires.
        As part of its service to transportation companies, the Spill Center
    screens invoices from emergency response agencies. The center is
    looking for questionable line items and unreasonable or unauthorized
    charges on invoices. Here are some of the most common problems
    encountered by the group:

        * Incomplete documentation. A $1,200 charge for cleaning
    turnout gear is included on the invoice, but the fire department is
    unable to produce a paid bill from a cleaning or decontamination
    service. Ask to see receipts. If you're charged for 150 man-hours,
    ask to see work logs showing time on/off or details of work performed.

       * Unreasonable scope of work. Half a dozen fire departments
    respond to a minor fuel spill and each one invoices you for emergency
    services. That's beyond the scope of a reasonable response. Also
    common are charges for damaged Level A (vapor protective) suits
    in incidents that do not call for the use of Level A. Ask for details
    of the incident and the services rendered.

       * Unauthorized charges. Line items not directly arising from the
    loss are commonly included on invoices and may not be reimbursable,
    such as a labor charge with a pro-rated benefits cost or an administrative
    overhead charge, such as the cost of typing the report.

       * Math errors. Never assume the math is correct. Math errors on
    invoices constitute the third most common problem encountered.

       * No legal authority. Not all emergency responders are authorized
    to seek reimbursement. Ask for a copy of the emergency services
    reimbursement ordinance or statute. Refusal to submit it usually means
    the department does not have authorization. It could also mean they are
    charging the spill generator under a mutual aid law that only entitles them
    to seek reimbursement from the municipality where the incident occurred.
    The bottom line in such cases? The spill generator doesn't have to pay.

        The Spill Center provides round-the-clock support to subscribers
    after incidents involving diesel-fuel spills and accidental releases of other
    hazardous materials. You can reach them by phone, 800-847-0959; by
    e-mail, spillcenter@spillcenter.com; and on the Web, www.spillcenter.com.

    Copyright 1999 by Intertec Publishing Corporation, a PRIMEDIA
    Company. All rights reserved.

 


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